Refund & Return Policy

Last updated: December 2025

At JDM Elite Motors, we stand behind the quality of our engines and auto parts. Please review our return and refund policy carefully before purchasing.

1. Return Eligibility

We offer a 30-day return window starting from the date you receive your item.

To be eligible for a return:

  • The engine or auto part must NOT be installed

  • The item must be returned in the same condition as received

  • No disassembly, modification, or damage is allowed

  • Original documentation or proof of purchase is required

🚨 Installed engines or parts are not eligible for return.

2. Used & JDM Engine Disclaimer

Most of our engines and transmissions are used JDM imports.

  • Normal wear consistent with mileage and age is expected

  • Cosmetic imperfections do not qualify as defects

  • Compatibility is the buyer’s responsibility

3. Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If your item arrives:

  • Damaged

  • Defective

  • Or incorrect

You must contact us within 48 hours of delivery at
📧 sales@jdmelitemotors.com

We will evaluate the issue and provide a solution, which may include replacement or refund.

4. Return Authorization Required

All returns require prior approval.

To request a return:

Returns sent without authorization will not be accepted.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • Original shipping fees are non-refundable

  • Freight shipping costs for engines are non-refundable

6. Non-Returnable Items

The following items are not eligible for return:

  • Installed engines or parts

  • Special or custom orders

  • Clearance or final-sale items

  • Electrical components

  • Labor or installation costs

7. Exchanges

We do not offer direct exchanges.
If a return is approved, you may place a new order separately.

8. Refund Processing

Once the returned item is received and inspected:

  • Approved refunds are issued to the original payment method

  • Refund processing time may vary depending on your bank or card provider

  • Shipping fees are not refundable

9. Contact Information

For all return or refund inquiries, contact:

📧 sales@jdmelitemotors.com
📍 22630 88th Ave S, Kent, Washington 98031, United States